1. PREPARE

Prepare the meeting to achieve

action and results.

• Clarify Objectives
• Define Agenda and Times
• Right number of right people
• Rules to follow
• Summarize and Clarify Commitments

2. Drive:

How to lead the meeting to achieve greater and better participation.

• The Leader must arrive on time.
• Start and end the meeting on time.
• Avoid the temptation to stop the meeting when someone is late or leaves early.
• Always give continuity to the meeting. Do not summarize for anyone the status of the meeting.
• At the end of the meeting, speak individually with the person who arrived late or left early, so that they explain why. Talk to the person about the importance of setting an example for others.

3. Participate:

How to motivate participation and eliminate fears of participation, using a combination of four core competencies:

• Ask questions
• Listen actively
• Demonstrate with evidence
• Give support

4. Follow Up:

Understand the need to maintain a disciplined follow-through of commitments, in order to be successful in meetings.

• Prompt and active follow-up to the commitments after the account meeting, is the most important task to make the meeting effective.
• Meetings that do not end up clarifying the commitments, responsibilities and completion dates, that do not have a systematic follow-up to their execution, are a waste of time and resources.
• Must be worn regularly.
• Keep a schedule of reviews (weekly/monthly).
• Document: significant advances, findings, problems and their causes.
• Propose countermeasures that solve the root cause.
• Why bother assigning commitments, if no one is really going to act on them?